Shipping policy
Thank you for choosing VagGroup LTD. This Shipping Policy outlines our shipping procedures for orders within the United Kingdom (UK), the United States (USA), and international destinations, providing details on delivery times, costs, and other important information.
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Shipping Destinations
We primarily ship orders within the United Kingdom and also offer shipping to the United States and select international destinations. We do not ship to PO boxes, APO/FPO addresses, or restricted territories at this time.
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Shipping Methods and Costs
We offer the following shipping methods:
United Kingdom:
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Standard Shipping: 2-4 business days
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Expedited Shipping: 1-2 business days
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Next-Day Delivery: Guaranteed next business day for orders placed before the cutoff time (additional charges may apply)
United States:
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Standard Shipping: 3-5 business days
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Expedited Shipping: 2-3 business days
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Express Shipping: 1-2 business days
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Next-Day Delivery: Guaranteed next business day for orders placed before the cutoff time (additional charges may apply)
International Shipping:
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Standard International: 7-14 business days
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Express International: 3-7 business days (availability depends on destination country)
Shipping costs vary depending on the shipping method selected, the weight of the items, and the delivery location. The exact shipping costs will be calculated and displayed at checkout before you complete your purchase.
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Order Processing Time
Orders are typically processed and shipped within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed on the following business day.
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Estimated Delivery Times
Delivery times vary depending on the destination and shipping method chosen. While we strive to meet estimated delivery times, unforeseen delays due to weather, customs, or courier issues may occur.
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Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by entering the tracking number on our website or the carrier's website.
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Shipping Restrictions
Some items may be subject to shipping restrictions or regulations imposed by local or federal authorities. We reserve the right to refuse orders for items that cannot be shipped to certain locations.
If you have any questions or need further clarification, feel free to reach out to our support team.
Thank you for choosing VagGroup LTD!