Privacy policy

VagGroup LTD, a company registered under Company Number 12364843 and headquartered at Artisans House, 7 Queensbridge, Northampton NN4 7BF, UK ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide on our website vaggroup.co.uk (the "Site") and in the course of our wholesale business operations. By accessing or using the Site, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information when you visit our Site, submit an inquiry, contact us, or engage in business communication. The types of personal information we may collect include:

  • Contact information (such as name, email address, phone number)
  • Company details (such as business name, VAT number, and industry sector)
  • Business inquiry details (including product interest, order volumes, and communication preferences)
  • Website usage information (such as IP address, browser type, and visit duration)
  • Any other information you voluntarily provide when communicating with us

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To respond to business inquiries and provide relevant information about our wholesale products and services
  • To communicate with you, including responding to inquiries or follow-up on potential business opportunities
  • To improve our Site, business operations, and customer service
  • To send you updates or marketing communications (if you have opted in)
  • To ensure the security of our website and prevent fraud
  • To comply with legal and regulatory obligations

3. Information Sharing

We may share your information with trusted third-party service providers that assist us in operating our business, such as IT support, hosting providers, or marketing partners. We do not sell or rent your personal data to third parties. Your information may also be disclosed when required by law or to protect our legal rights.

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access or misuse. However, no online system is entirely secure, and we cannot guarantee absolute protection.

5. Your Choices

You may choose to limit the information you provide to us, but this may impact our ability to respond to your inquiries or provide relevant services. You can also opt out of marketing communications at any time by contacting us directly.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve functionality and analyze traffic. You can adjust your browser settings to refuse cookies, but some features of the Site may not function correctly without them.

7. Children's Privacy

Our Site is intended for business professionals and wholesale customers. We do not knowingly collect personal information from individuals under 13 years of age.

8. Updates to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our Site, and continued use of the Site after updates constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or how your data is handled, please contact us.